Can I exit this program without penalty?

Yes. A very attractive feature of our program is your ability to leave free of charge at any time for any reason. There are several "formal" opportunities to take yourself out of the program. 

First, when an offer is presented you will have 21-days to opt-out by returning a card to Constellation or making a toll-free phone call. If you do not opt-out Dominion Energy Ohio (DEO) will then send to new members a confirmation notice giving you 7 more days to cancel the switch. Furthermore, by law, you will be able to leave without penalty at least every two years.

Show All Answers

1. Who is the natural gas supplier for the City's program?
2. What is my price for gas?
3. Will it cost me to join the program?
4. Is everyone eligible for the program?
5. When does the new rate start?
6. How long is the program?
7. What if I don't want to participate?
8. Does our community benefit from the program?
9. Can I exit this program without penalty?
10. My friend lives in a nearby community and has a different rate from Constellation than mine. Why?
11. What happens if I'm part of the program and I move?
12. Is this related to our community's electric program?
13. This sounds complex. Is our community qualified to handle such a program?
14. These FAQs help but I still have a question?