Can I stay on budget billing or have my payment automatically deducted from my checking account as I do now?

Yes, AEP will continue to offer those programs. If you are currently on budget billing AEP will continue to budget bill your distribution charges, but you will need to contact the supplier, Energy Harbor, to request budget billing for your generation and transmission charges.  Otherwise these charges will be passed through based on your actual monthly usage. You can contact Energy Harbor at 866-636-3749 to request budget billing.  

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1. What do I do if I received both an opt-in letter and an opt-out letter?
2. What does “opt out” mean?
3. What happens if I do not send in the opt-out form?
4. Will I get two bills?
5. Will I still receive a delivery charge from my local utility - Ohio Power?
6. Can I stay on budget billing or have my payment automatically deducted from my checking account as I do now?
7. Can I exit this program without penalty?
8. What if I move?
9. How will I sign up for the program?
10. Can I opt out over the phone?