Can I opt out over the phone?

Yes. You can opt-out over the phone but you must do so before the opt-out deadline, listed in your letter, or you will be automatically included in the program.

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1. What do I do if I received both an opt-in letter and an opt-out letter?
2. What does “opt out” mean?
3. What happens if I do not send in the opt-out form?
4. Will I get two bills?
5. Will I still receive a delivery charge from my local utility - Ohio Power?
6. Can I stay on budget billing or have my payment automatically deducted from my checking account as I do now?
7. Can I exit this program without penalty?
8. What if I move?
9. How will I sign up for the program?
10. Can I opt out over the phone?