Who works in Internal Affairs?

The Office of Internal Affairs is actually a bureau of the Canton Police Department under the direction of Chief John Gabbard. The operations of this office are headed by the Commanding Officer, who is currently Lieutenant Steven Shackle.

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1. How do I file a complaint?
2. Where can I find Internal Affairs?
3. What constitutes making an official complaint?
4. Who works in Internal Affairs?
5. How long does an investigation take to complete?
6. How long before I am notified of the outcome of the investigation?