For homes near streams and creeks:

1. Stay clear of rising water
2. If creek or stream is a concern to personal safety - please contact Central Dispatch at 330-649-5800 for assistance

For basements that are flooded due to rain and/or sewer:

1. Stay clear of all standing water
2. Contact our Canton Collection Systems Department at 330-489-3031 between 8:00 am to 4:30 PM Monday through Friday; otherwise, please contact Central Dispatch at 330-649-5800
3. Our crews will respond to Water-in-the-Basement with a deodorizing product when the water recedes
4. If your hot water tank has flooded, please contact the Gas/Electrical Company for assistance