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Compliance - Landlord/Tenant Issues

The Office of Compliance of the City of Canton can help tenants resolve issues with their landlords, as well as help landlords resolve issues with their tenants.  The City always maintains a neutral role with both parties, unless it is discovered that a landlord is violating United States Fair Housing Act rules and regulations.

How do I know if I'm being discriminated against?
Housing discrimination can be very hard to detect.  Often, individuals may suspect they have been discriminated against, but are not sure they can prove it.  Our investigations can often uncover discrimination the average person cannot detect.  You have a right to file a complaint if you feel you have been discriminated against.

The law prohibits housing discrimination based upon: race, color, religion, national origin, gender, ancestry, disability, or familial statusExamples of this discrimination could include any of the following:

  • Refusing to sell or rent housing
  • "Steering" of tenants by landlords to or from certain areas of a housing complex
  • Falsely denying that housing is available
  • Discrimination in the terms/conditions of housing (rent, security deposits, use of facilities, etc.)
  • Discriminatory advertising
  • Use of threats, intimidation, or coercion

Tips for Landlords and Tenants

Both landlords and tenants have obligations and responsibilities under Ohio law.  Look below to find out if your landlord or tenant is acting within the scope of the law before seeking a remedy from the City of Canton.

Landlord Obligations (ORC 5321.04)

  1. Comply with the requirements of all applicable building, housing, health, and safety codes.
  2. Make all repairs and keep the premises in a fit and habitable condition.
  3. Keep all common areas of the premises in a safe and sanitary condition.
  4. Maintain in good and safe working order and condition all electrical, plumbing, sanitary, heating, ventilating, and air conditioning fixtures as well as appliances and any elevators that you supply or are required to supply.
  5. Provide garbage cans and arrange for pickup (only if there are four or more units in the same building).
  6. Supply running water, reasonable amounts of hot water and reasonable heat at all times, with limited exceptions.
  7. Not abuse the right of access.
  8. Except in the case of emergency or if it is impracticable to do so, give the tenant reasonable notice before entering and enter only at reasonable times.  Twenty-four hours is presumed to be a reasonable notice.
  9. Begin eviction proceedings when you have actual knowledge of or have reasonable cause to believe drug activity is occurring in or connected with the tenant's premises by the tenant, a member of the tenant's household or a guest.

Tenant Obligations (ORC 5321.04)

  1. Keep the premises safe and sanitary.
  2. Dispose of all rubbish, garbage, and other waste in a clean, safe, and sanitary manner.
  3. Keep all plumbing fixtures in the dwelling unit as clean as their condition permits.
  4. Use and operate all electrical and plumbing fixtures properly.
  5. Comply with the requirements of state and local housing, health, and safety codes.
  6. Personally refrain and forbid guests from intentionally or negligently destroying, defacing, damaging, or removing any fixture, appliance, or other part of the premises.
  7. Maintain in good working order and condition any and all appliances supplied by the landlord and required to be maintained by the tenant under the terms and conditions of your written rental agreement.
  8. Conduct yourself and require other persons to conduct themselves in a manner that will not disturb the neighbors' peaceful enjoyment of the premises.
  9. Comply with state and local drug laws in and around the premises and require your household members and guests to do the same.


If you would like to speak confidentially with a representative of the City of Canton regarding an issue with your landlord or tenant, please call (330) 438-4133.

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