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1. If I am a tenant, and repairs are needed in my apartment, do I still have to pay my rent?
2. What do I do if my landlord evicts me?
3. Where can you get help with landlord / tenant disputes?
4. I recently purchased a property in the City and it is going to be rented. What do I have to do and what steps do I need to take?
5. Where can you get financial help or grants to fix up your non-owner occupied property?
6. How do I cancel / reschedule an inspection date and time?
7. How can I find out if my apartment is under a demolition order?
8. I have questions or do not understand some of the repairs listed from my inspection report. Who can I call?
9. What are the code requirements for a 3rd floor apartment?

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1. My family will need more than one container. Can we get another container for free or do we have to pay for it?
2. Are we allowed to put out additional recyclables next to our official recycling container in a plastic bag?
3. I live outside the City. Can I participate in the recycling program?
4. What happens if the wind or animals upset the bin and recyclables are strewn around the yard / street?
5. Am I required to participate in the recycling program?

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1. If I want a job with the City, what do I have to do?
2. Where are the tests given?
3. Are all jobs within the City considered classified?

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1. What is aggregation?
2. How is the City able to choose a certified electric generation supplier on my behalf?
3. Who will be our supplier for the electric program?
4. Is our price for power fixed, or does it vary?
5. What if I’m with another supplier and would like to join the City’s program?
6. Who is eligible for the program?
7. How did the City develop such a program?
8. Does the City benefit from the program?
9. Will small businesses, schools and churches be eligible?
10. Does this affect my distribution charges or the wires coming to my home?
11. What is the toll-free number for questions?
12. Where can I learn more about electric deregulation and assistance programs?

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1. What do I do if I received both an opt-in letter and an opt-out letter?
2. What does “opt out” mean?
3. What happens if I do not send in the opt-out form?
4. Will I get two bills?
5. Will I still receive a delivery charge from my local utility - Ohio Power?
6. Can I stay on budget billing or have my payment automatically deducted from my checking account as I do now?
7. Can I exit this program without penalty?
8. What if I move?
9. How will I sign up for the program?
10. Can I opt out over the phone?

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1. Whom do I call if I have a problem with my electric service?

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1. Can this list change?
2. How are roads selected?
3. I know of a road that I believe is worse than roads on the resurfacing list. Why would this happen?
4. Are these the only roads within the City of Canton that will be repaired this construction season?
5. If I have questions regarding the City of Canton Paving Program who do I contact?

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1. You really want us to add your super-awesome event to the online calendar, will we add it?
2. Is there a fee to post an event on the City's site?

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1. You really want us to list or link to your site (or a site that you think we would be interested in), will we do to it?
2. Is there a fee to put a link on the City's site?

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1. What are governmental natural gas aggregation programs?
2. What are the benefits of gas aggregation?
3. What are the different types of aggregations?
4. What does a community need to do to become an aggregator?
5. What are the key steps in an opt-out aggregation?

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1. Will I get two bills?
2. Can I remain on budget billing?
3. Can I enroll if I do not receive an opt-out notice?
4. Can I enroll after the initial enrollment period?
5. Can I enroll even if I currently purchase my gas from another supplier?

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1. Who is the natural gas supplier for the City's program?
2. What is my price for gas?
3. Will it cost me to join the program?
4. Is everyone eligible for the program?
5. When does the new rate start?
6. How long is the program?
7. What if I don't want to participate?
8. Does our community benefit from the program?
9. Can I exit this program without penalty?
10. My friend lives in a nearby community and has a different rate from Constellation than mine. Why?
11. What happens if I'm part of the program and I move?
12. Is this related to our community's electric program?
13. This sounds complex. Is our community qualified to handle such a program?
14. These FAQs help but I still have a question?

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1. Whom do I call if I have a problem with my natural gas service?

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1. When is the (insert department name here) department open, and where is it located?

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1. How do I file a complaint?
2. Where can I find Internal Affairs?
3. What constitutes making an official complaint?
4. Who works in Internal Affairs?
5. How long does an investigation take to complete?
6. How long before I am notified of the outcome of the investigation?

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1. Is the garbage pick-up supposed to happen at its proper time this week?

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1. How do I dispose of used motor oil or anti freeze?
2. How do I dispose of household hazardous waste?
3. How do I properly dispose of pet waste?
4. How do I dispose of leaves and grass clippings?

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1. I usually park on the street. What will happen to my car?
2. Who do I contact if my street needs plowed?
3. Did you know it was against the law to blow or plow snow into a city street?
4. What is spot salting?
5. What are the procedures that occur when it snows?
6. What are the main snow routes?

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1. How do I dispose of used motor oil or anti freeze?
2. How do I dispose of household hazardous waste?
3. How do I properly dispose of pet waste?
4. How do I dispose of leaves and grass clippings?

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1. What is the source of our drinking water?
2. What are sources of contamination to drinking water?
3. Who needs to take special precautions?

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1. What is water hardness?
2. What makes water hard?
3. How can I tell if my water is hard?
4. What if I think I have a serious water quality problem?

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1. The website is (broken / wrong / out-of-date), whom do I tell?